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Multidisciplinary Team Services Navigator


What is Navigation

Navigation is an intervention which focuses on linking service users with essential health and community services, as often the number of services available are quite difficult to find and also to assess whether they are relevant. The service is particularly designed for people who are transitioning from mental health services towards independence on their recovery journey.

Springfield Mind provides outreach and face to face support with service users within their own home or at a suitable location, with an initial assessment to build credibility and a trusting relationship.

Our Navigator will then interact and collaborate with third sector providers to ensure the best available support within South Warwickshire. 


Why Navigation is important

Navigation coordinates third sector support, providers, and services across the mental health landscape. It is also associated with a reduced dependency on crisis services. The Navigator signposts and supports individuals referred into the service, helping them to navigate the various types of support available to them in their community so that patients can make positive changes and be empowered to maintain them in the long-term.

Individuals are supported with goal planning, involvement with their communities, and accessing learning, employment and vocational opportunities. They will also have the opportunity to be linked with a mentor for further support in the community.

Our Services Navigator works to build a vast knowledge of support systems, organisations and community groups, provides information and guidance to clinical practitioners within the Adult Mental Health Multidisciplinary Teams on relevant community services and offers suggestions for the service users support and care.


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Becoming Involved

Access/Referral to Service Navigation can be made through the Community NHS secondary care mental health service either at point of assessment or following discharge. Access criteria can be discussed through contact with Springfield Mind either through contact with the Services Navigator or Services Manager. Service Navigation covers both Warwick and Stratford District council geographical areas.