Emergency Contact Numbers

How to Get Help in a Crisis

If your life is at risk right now

If you feel like you might attempt suicide, or may have seriously harmed yourself, you need urgent medical help. Please:

  • Call 999 for an ambulance
  • Go straight to A&E, if you can
  • or call your local crisis team:

Mental Health Access Hubs

Locality-based Mental Health Access Hubs (MHAH) are responsible for clinically triaging all patients and dealing with those in urgent need of care. There are three locality hubs for Coventry, North Warwickshire and Rugby, and South Warwickshire, you can access any of them by calling the same emergency number.

  • Age Range: Adult
  • Locations: Caludon Centre Coventry; St Michael’s Hospital,  Warwick; Avenue House,  Nuneaton
  • Telephone: 0300 200 0011
  • Hours: 24/7, 365 days/year

If you can’t do this by yourself, ask someone to help you.  Mental health emergencies are serious. You’re not wasting anyone’s time.

“To this day I am so thankful that I was told to go to A&E. Sometimes you need to hit a low in order to move on from one.”

If you don’t want to call 999

If you can keep yourself safe for a short while, but you still need urgent advice:

  • contact NHS 111 if you live in England
  • contact NHS 111 or NHS Direct (0845 46 47) if you live in Wales
  • contact your GP surgery and ask for an emergency appointment. Many GPs are now offering these remotely because of coronavirus.

Do you need some urgent coping tools?

We have some crisis resources that you can use right away, by yourself, wherever you are.

If you need to talk right now

Whatever you’re going through, there are people you can talk to any time. You can:

These services are for anyone who’s struggling.

They won’t judge you.

They’re free, they’re anonymous, and they’re always open.

Our page of helplines and listening lines has more numbers to try. 

“Once a girl actually answered the phone and kept me talking through my thoughts and suicidal feelings for almost three hours!  To her I shall be eternally grateful!”

If you want to help someone else

See our information on how to help someone else in an emergency.

“I could have just tidied myself up and gone to work but somehow I knew I had to speak to a doctor.”

How can I prepare for a crisis?

When you’re feeling in crisis, you just need to focus on staying safe, and getting help.

But if you have moments when you’re feeling calmer and less overwhelmed, we have more information that could help you.

Learn more about Crisis Services.